linkdralvia - Smart Capital Allocation Solutions | Investment Management Australia

Information We Collect

We collect various types of information to provide you with the best possible experience on our capital allocation platform. Here's what we gather and why:

Personal Information You Provide

When you create an account or use our services, you voluntarily provide us with:

Full name and contact information (email address, phone number)
Business address and company details
Financial information necessary for capital allocation services
Identity verification documents as required by Australian financial regulations
Communication preferences and account settings

Automatically Collected Information

Our systems automatically collect technical information to improve our services:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, clicks and interactions)
Location data (general geographic location based on IP address)
Performance metrics and error logs

We only collect information that is necessary for providing our capital allocation services and improving your user experience. We never collect sensitive personal information unless specifically required for regulatory compliance.

How We Use Your Information

Your information helps us deliver personalized capital allocation services and maintain the security of our platform. We use your data for these specific purposes:

Purpose	Data Used	Legal Basis
Service Delivery	Account information, preferences	Contract performance
Security & Fraud Prevention	Device data, usage patterns	Legitimate interest
Customer Support	Contact information, support history	Contract performance
Regulatory Compliance	Identity verification, financial data	Legal obligation
Platform Improvement	Usage analytics, feedback	Legitimate interest

Communication with You

We may contact you for important account updates, security alerts, and service announcements. You can opt out of marketing communications at any time, but some service-related communications are necessary for account maintenance.

Data Sharing and Third Parties

We take a privacy-first approach to data sharing. Your information is only shared in specific circumstances with trusted partners who help us deliver our services.

Service Providers

We work with carefully selected third-party service providers who assist with:

Cloud hosting and data storage (AWS Australia, with data residency requirements)
Payment processing for subscription services
Identity verification services (as required by Australian financial regulations)
Customer support tools and communication platforms
Analytics and performance monitoring

Legal and Regulatory Requirements

We may disclose your information when required by law or to protect our rights and users:

Compliance with Australian Securities and Investments Commission (ASIC) requirements
Response to valid legal requests from law enforcement
Protection against fraud, security threats, or legal liability
Enforcement of our terms of service and user agreements

We never sell, rent, or trade your personal information to third parties for marketing purposes. All data sharing is governed by strict contractual agreements that require the same level of privacy protection we provide.

Data Security and Protection

Protecting your information is our top priority. We implement comprehensive security measures that meet and exceed industry standards for financial services platforms.

Technical Safeguards

End-to-end encryption for all data transmission using TLS 1.3
AES-256 encryption for data at rest in our secure Australian data centers
Multi-factor authentication for all account access
Regular security audits and penetration testing
Automated monitoring for suspicious activity and threats
Secure backup systems with encrypted storage

Access Controls

We maintain strict access controls to ensure only authorized personnel can access your information:

Role-based access control with minimum necessary permissions
Regular access reviews and permission audits
Comprehensive logging of all data access and modifications
Secure development practices with regular code reviews
Employee training on data privacy and security best practices

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks and maintain the highest level of protection for your data.

Your Privacy Rights

Under Australian privacy laws and our commitment to transparency, you have significant control over your personal information. Here are your rights and how to exercise them:

Access and Correction

You have the right to access and correct your personal information held by linkdralvia:

Request a copy of all personal information we hold about you
Update or correct inaccurate information in your account
Request clarification about how your information is being used
Receive information about the source of your data and who it's shared with

Data Portability and Deletion

You can request to:

Export your data in a commonly used, machine-readable format
Delete your account and associated personal information
Restrict processing of your information in certain circumstances
Object to processing based on legitimate interests

How to Exercise Your Rights

To exercise any of these rights, simply contact us at info@linkdralvia.com or call +61249336177. We'll respond to your request within 30 days and provide clear information about any actions taken.

Some information may need to be retained for legal or regulatory compliance even after you request deletion. We'll clearly explain any limitations when processing your request.

Data Retention Policies

We only retain your personal information for as long as necessary to provide our services and comply with legal obligations. Our retention periods are designed to balance your privacy rights with business and regulatory requirements.

Retention Periods

Account information: Retained while your account is active, plus 7 years for regulatory compliance
Financial transaction data: 7 years as required by Australian financial regulations
Communication records: 3 years for customer support and dispute resolution
Usage analytics: 2 years for platform improvement and security monitoring
Marketing preferences: Until you withdraw consent or close your account

Secure Deletion Process

When retention periods expire or you request deletion, we follow a comprehensive process:

Data is securely deleted from all active systems within 30 days
Backup systems are purged during the next scheduled backup cycle
Physical storage media is securely destroyed when replaced
We maintain certificates of destruction for audit purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences and improve our services.

Types of Cookies We Use

Essential cookies: Required for basic platform functionality and security
Preference cookies: Remember your settings and customization choices
Analytics cookies: Help us understand how you use our platform
Security cookies: Protect against fraud and unauthorized access

Managing Cookie Preferences

You can control cookies through your browser settings or our cookie preference center. Note that disabling essential cookies may affect platform functionality.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information internationally. We ensure all international transfers meet strict privacy and security standards.

Transfer Safeguards

Data processing agreements with equivalent privacy protections
Regular audits of international service providers
Encryption requirements for all data in transit
Notification requirements for any changes to data locations

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of any material changes through email or prominent notices on our platform.

Staying Informed

We recommend reviewing this policy regularly. The "Last Updated" date at the top of this page indicates when the most recent changes were made. For significant updates, we'll provide at least 30 days' notice before implementation.

Privacy Policy

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